{"id":4861,"date":"2022-07-12T12:00:11","date_gmt":"2022-07-12T20:00:11","guid":{"rendered":"https:\/\/www.ecoteapro.com\/?page_id=4861"},"modified":"2022-10-31T16:19:45","modified_gmt":"2022-11-01T00:19:45","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.ecoteapro.com\/pt\/about-us\/frequently-asked-questions\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ch\u00e1 Org\u00e2nico YiBei Online<\/span><\/a><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u201cKeep your fears to yourself, but share your courage with others.\u201d<\/span><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Answers to the most common questions you might have\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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About the Factory<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Are you a trading company or a manufacturer?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Yes, we are a manufacturer, We do have own tea farms and factory, EFOOFAN is an online sale window for our factory.<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>
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How is your Quality Control?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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From the very beginning to the end, National Commodity Inspection and Testing Bureau, Authority Third-party Testing institution–Eurofins or your specified , QS, Organic Testing institution–BCS(USDA, EC, JAS) conducted etc guarantee our quality.<\/p>

We also keep a backup of order each batch with 2 years against customers’s orders.<\/p>

There is a video of our one product you can refer to for your a basic idea. Here you go<\/a>.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Can you offer a designed product along with customer demand?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Yes, we can do OEM\/ODM service for customer’s package and product along with our tea.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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What Certificate do you have?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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We obtained many certificates to conform the industry and market. The main certificates are Organic Certificates that are USDA, EC and JAS certified by BCS and China Organic certified by OTRDC, ISO9001 and FDA etc.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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What is the production and delivery time?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Usually, delivery time is about 7days by International Express after confirm order. Definitely, the other transportation way will affect its haul cycle.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Are you familiar with Amazon FBA inbound shipping requirements?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Yes, we are familiar with whole procedures and have helped our clients to pack, ship to USA\/UK AMAZON directly.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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About the Products<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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So many tea and types, how can I distinguish from them and pick up our target tea?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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These types and categories are graded by china tea associate. It may not be familiar with you. You could tell your demands to us and we will help you out of your questions and provide good solution to you.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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How is your price of tea?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Our price is flxible along with your purchased mode, but it is very competitive for you in factory.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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How to confirm the quality with us before the order?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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1.>You can refer to our tea sample for your confirmation.
2.>You can send your samples to us, our tea master will evaluate your sample and prepare the tea for you.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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How to guarantee each batch tea\u2019s quality is the same?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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We have a strict grades system for our tea, we also will keep a sample for each batch in 2years. Meanwhile, we have a system to record all informations related to customers for tracking customer’s order.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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What is the difference from cafe grade and ceremonial grade matcha?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Cafe Grade (or also referred to as “Culinary” or “Cooking” grade) is best used for mixing into things like smoothies and lattes, or for baking or using in other recipes. It is harvested later in the year so the green tea leaves have a bolder flavor that is too strong for most folks to enjoy on its own. This also means it is much less expensive.<\/p>

Ceremonial grade, on the other hand, is made from the earliest harvest of tea leaves, which tend to be slightly sweeter and smoother, meaning that ceremonial grade can be enjoyed on its own just mixed with water – in the traditional “ceremonial” preparation as is popular in Japan.<\/p>

In either grade, you’ll still see a lot of variance in quality and price points, which can make it tricky to pick out the good from the bad. Through our direct relationship with our partner farm in Japan, Nagata Chaen, we’re confident in providing great quality Matcha at a reasonable price.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Does the Matcha tea have caffeine in it?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Yes it does! Each half-teaspoon (1 gram) serving of Matcha contains roughly 25-35mg of caffeine, which is approximately one third the caffeine of a cup of brewed coffee.<\/p>

Matcha is easily tolerated by many people for whom coffee makes them jittery because all of the other components that make up Matcha in effect slow down the release of caffeine into the body. It typically takes a good three to six hours for this minimal amount of caffeine to be absorbed into the bloodstream, and yet the mindfulness effects are apparent almost immediately upon drinking it.<\/p>

In other words, Matcha doesn’t make you feel jittery or wired like coffee can tend to — it can actually help you relax.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Is your tea heavy metal polluted? <\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Our tea plantations are far away from industry area and our tea is tested by third-party yearly and in each batch. Heavy Metal Test is one of them. Contact to us, we can show every the test reports.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Is this product gluten\/wheat free? is it processed in a facility that manufactures wheat at all?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Yes the only ingredient is ground tea leaves (camellia sinensis). It is wheat and gluten free.
The facility only processes tea leaves into matcha green tea powder.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

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